www.thepalaceonwheels.org website is a part of 'Travelogy India Private Limited' All payments related to train tours and services should be in the name of 'Travelogy India Private Limited' only
Approved by Ministery of Tourism, Government Of India

Terms and Conditions - Palace on Wheels  

Terms & Conditions

  • 10% surcharge is applicable during Christmas and New Year departures.
  • Goods & Service Tax (GST) will be charged extra as per the Government Rule.
  • 50% of the adult tariff will be charged for the children between 05-12 years of age
  • 10% of the adult tariff will be charged for the children below 05 years.
  • The INR (Indian Rupees) tariff will be applicable for the guests having any one of these Indian Indentity proof (Passport/Voter ID/Aadhaar/Pan Card, OCI, PIO card).

Fare Includes

Fare Doesn't Includes

  • Tariff does not include Liquor, Tips, Laundry services, Telephone calls, Video camera fees and any other items of personal nature.

Booking Policy :

Cancellation Policy ::

  • 10% of ticket value 90 days or more prior to departure date.
  • 20% of ticket value between 89 to 30 days prior to departure date.
  • 100% of ticket value 29 days prior to departure date.

No show/ En route termination of tour/amendment :

  • No Show - In case of No Show / Non-arrival of the guest, refund or adjustment for future travel will not be applicable. The whole amount shall be treated as forfeited.
  • En route termination of tour - In case of En route termination of tour by the guest, for any reasons refund or adjustment for future travel will not be applicable. The amount for unused portion of the tour shall be treated as forfeited.
  • Amendment - Is only possible under the circumstances like Natural Disaster / Natural Calamity or Serious Health Problem's (this needs to be supported by doctor's certificate) and is subject to availability. No refunds are possible and every case will be decided on merits on a case to case basis. No amendment will be permissible in case of booking of groups or complete train.
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