10% of ticket value 90 days or more prior to departure date.
20% of ticket value between 89 to 30 days prior to departure date.
100% of ticket value 29 days prior to departure date.
No show/ En route termination of tour/amendment :
No Show - In case of No Show / Non-arrival of the guest, refund or adjustment for future travel will not be applicable. The whole amount shall be treated as forfeited.
En route termination of tour - In case of En route termination of tour by the guest, for any reasons refund or adjustment for future travel will not be applicable. The amount for unused portion of the tour shall be treated as forfeited.
Amendment - Is only possible under the circumstances like Natural Disaster / Natural Calamity or Serious Health Problem's (this needs to be supported by doctor's certificate) and is subject to availability. No refunds are possible and every case will be decided on merits on a case to case basis. No amendment will be permissible in case of booking of groups or complete train.