info@thepalaceonwheels.org 
+91 98 100 71704
Palace on WheelsTerms and Condition
Terms & Conditions :
- 10% extra surcharge during Christmas and New Year departures.
- 9% Service Tax will be extra as applicable.
- 50% of the prevailing tariff will be charged for the children between 05-12 years of age
- 10% of the prevailing tariff will be charged for the children below 05 years.
- The tariff structure for the guests having Indian Indentity proof (Passport/Voter ID/Aadhaar) will be applicable.
- The tariff is inclusive of cost of travel, accommodation, all meals, sightseeing tours, entrance fee (excluding video camera fee) for monuments & palaces and entertainment.
- Tariff does not include liquor, laundry and other items of personal nature.
The above Tariff is subject to change without notice.
Service Tax are subject to change as per the government of India directives.
Booking Policy :
- 20% of ticket value at the time of confirming the booking.
- Remaining 80% of ticket value 60 days prior to departure date.
Cancellation Policy :
- 10% of ticket value 90 days or more prior to departure date.
- 20% of ticket value between 89 to 30 days prior to departure date.
- 100% of ticket value 29 days prior to departure date.
No show/ En route termination of tour/amendment :
- No Show - In case of No Show / Non-arrival of the guest, no refund or adjustment in future travel will be possible. The whole amount shall be treated as forfeited.
- En route termination of tour - In case of termination of tour by the guest, for any reasons no refund or adjustment for future travel will be possible. The amount for unused portion of the tour shall be treated as forfeited.
- Amendment - Is only possible under the circumstances like Natural Disaster / Natural Calamity or Serious Health Problem's (this needs to be supported by doctor's certificate) and is subject to availability. No refunds are possible and every case will be decided on merits on a case to case basis. No amendment will be permissible in case of booking of groups or complete train.